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Practice Management CHS Success Highlights

The following client success stories highlight the breadth and depth of our Interim Management capabilities.
  • Served as President & CEO at an academic medical center comprised of a 375-physician practice plan with 14 clinical departments and 22 clinic facilities, a freestanding ambulatory surgery center, a fully accredited 197-bed acute care hospital, a Medicaid risk contract providing managed care services to 48,000, and a small-business health plan covering 8,000 members. Areas of focus included strategic planning, organizational development, practice operations, physician compensation, mergers and acquisitions, facility management, and risk management/malpractice insurance planning.
  • Served as COO for a network of over 70 primary care physicians. Developed new medical group, and managed overall practice operations and revenue cycle for 34+ newly acquired physicians (12 practices), and MSO clients. Designed the strategy for integrating new practices and MSO clients into the group.
  • Served as CFO for a new, hospital-affiliated medical group comprised of 200 physicians. Focus areas included operations and revenue cycle management, physician compensation, financial operations, human resources, and design/build of clinical office space. Created Central Business Office. Provided strategic planning for growth, acquisition, and implementation strategies. Managed conversion of all practices to a single tax ID number and consolidated the entire medical group onto a single practice management (PM) system.
  • Served as Director, Central Billing Office, at an academic medical center, overseeing day-to-day billing operations for approximately 200 providers, and managing 50 employees. Maintained DSO < 40 days. Successfully negotiated A/R settlements with payers, including Medicaid (negotiated and reconciled approximately $70K in A/R over 365 days) and commercial insurers (settlement of $90k resulting in a significant overall reduction in A/R). Successfully oversaw process improvement initiatives.
  • Served as Director of Coding and Charge Capture at a multi-specialty practice totaling 300 physicians across 17 locations. Supervised staff of 48 FTEs responsible for coding, charge entry, and provider education. Implemented procedures that improved charge capture, and decreased lag days from date of service to abstraction and month-end reconciliation.
  • Served as Interim Director of Billing for an office covering 500 providers. Reduced A/R >90 days from 45.7% to 37.8% in just four months.
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