Helping the best healthcare organizations get even better.
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GE/IDX Consulting
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Subject-Matter Expertise
- Advanced Web
- BAR - Billing and Accounts Receivable
- REG/ADT - Registration
- EWS - Enterprise Wide Scheduling
- VM - Visit Management
- HPA - Hospital Patient Accounting
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- CBO - Central Billing Office
- ETM - Enterprise Task Manager
- TES - Transaction Editing System
- EDI Toolkit
- Denial/Rejection Management
- Open Referrals
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Service Offerings:
We offer a comprehensive set of solutions that optimize GE/IDX performance:
Centricity Upgrade Management
System upgrades are necessary to take advantage of new functionality provided to accommodate changing insurance regulations. It is essential that an upgrade occur with minimal down time and accurate set up of the application's new features. CHS consultants can lead the upgrade process, from the beginning through testing and go live. Prior to go-live, CHS can train end-users on workflow changes to ensure accurate use of the system.
Implementation Services
Implementation of a new system can be a daunting project. It is necessary to plan the implementation accurately to ensure success. CHS can plan the system implementation and manage the project to post-live revenue cycle stabilization. CHS consultants can also help with workflow development/design and training staff on the new applications as well helping staff understand the benefits and accepting changes to the daily workflow process.
Interim Management
Shorten learning curves by having CHS consultants serve as interim management leaders at your organization. Experienced CHS consultants can mentor and provide a transfer of knowledge to your staff at the executive, practice or administrative level, with management objectives in operations, revenue or IT.
Application Support
During implementation, upgrades or changes in the application workflows, CHS can provide staff on an interim basis as dedicated resources to field queries about the various GE/IDX applications. Application support can be provided on-site or remotely.
System Optimization
Evaluating system utilization is necessary to ensure system performance is maximized. CHS can provide an assessment of workflow and system design, implement advanced functionality and develop performance and productivity metrics.
Revenue Cycle Enhancement Services
Management of the revenue cycle is essential to increase the first-time acceptance of claims by reviewing and benchmarking performance metrics, analyzing denial patterns and identifying training needs for staff. The GE/IDX Revenue Cycle Assessment methodology includes an assessment to identify areas for improved efficiency and effectiveness, redesign of workflows, staffing structure and accountability, coding and compliance reviews, policy and procedure development, and performance metric management.
The GE/IDX Revenue Cycle Assessment methodology includes an assessment to identify areas for improved efficiency and effectiveness, redesign of workflows, staffing structure, and accountability, coding and compliance reviews, policy and procedure development, and performance metric management.
Technical Services
Extracting data from the system is crucial for evaluating revenue performance and practice patterns. CHS can provide custom report writing that identifies accounts receivable and coding details so you can adjust accordingly to maximize reimbursement. In addition to writing reports, CHS consultants can assist the IT department by writing EDI transactions, develop interfaces and program AES/Cache.
Download additional information here.
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